#Develop a sales culture and sales focused environment within team. #Answer incoming phone calls from potential customers regarding request/question concerning New Mortgage Loans. #Actively identify and cross sell additional bank products. #Processing Customer application request. #Facilitating the account approval process with underwriting, processing, and closing depart

Perform financial planning/consulting designed to help clients achieve financial goals Achieve sales goals while serving the clients best interest Develop and conduct client meetings to review existing accounts and close sales Simplify and communicate complex financial concepts to clients Prioritize client needs and introduce services of other Fifth Third employees, i.e.

Customer Experience Deepen relationships and treat customers with genuine care by listening to their specific needs, asking questions to gain deeper understanding, and seamlessly guide them to where their financial needs can be met Provide follow up to customer questions and find solutions to address issues Be responsive and timely with correspondence to keep lines of com

Utilize in depth knowledge of loss mitigation options to manage a portfolio of accounts in late stages of delinquency (approaching charge off status). Pursues communication with defaulted customers utilizing manual dialing to offer potential workout alternatives. Contacts delinquent customers to obtain payment commitments. Makes collection/demand calls with an account loa

Inspire and motivate teams to deliver on the strategy and roadmap for continuous growth and improvement of product outcomes and experience. Drive an Agile mindset across product teams. Lead in this transformation across peer teams and LOB partners. Transform from a project based to a product based organization. Partner with peer teams to drive this approach broadly. Colla

Pursue communication with defaulted customers utilizing manual or automated dialing to obtain payment commitments designed to find a mutually beneficial resolution for delinquency Monitor delinquent accounts to identify, at the earliest opportunity, situations where alternatives to repossessions, bankruptcies, foreclosure, etc. exist Display effective time management skil

Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs. Maintain an in depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition. Utilize CAMP and other approved Marketing tools to proactively reach o

Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs. Maintain an in depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition. Utilize CAMP and other approved Marketing tools to proactively reach o

Develop referral contacts (realtors, builders, professional and personal contacts). Maintain knowledge of Fifth Third Mortgage Company's policies and procedures. Maintain knowledge of available loan products, processing procedures, and underwriting and general departmental guidelines. Follow defined protocol for escalation exceptions. Take applicant applications by comple

Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs. Maintain an in depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition. Utilize CAMP and other approved Marketing tools to proactively reach o

Accurately maintains all assigned accounting records and performs all related accounting functions. Preparation of daily entries and monitoring of accounts. Maintains account balances. Identifies opportunities to improve the accounting processes and plays a key role in the integration of new accounting systems. Ensures compliance with Bancorp accounting policies and Gener

Lead the development of the regional community and economic development market execution plan strategies and initiatives to accomplish CRA performance goals for assigned assessment area. Assess community needs and execute on the banks strategy to build strong communities ensuring alignment with the community and economic development vision and priorities. Participate in t

Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs. Maintain an in depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition. Utilize CAMP and other approved Marketing tools to proactively reach o

Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs. Maintain an in depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition. Utilize CAMP and other approved Marketing tools to proactively reach o

Support the development of business unit strategies and plans. Implement HR strategies and solutions that support the short and long term business objectives. Establish effective relationships with the business unit management team. Follow a disciplined consulting process (diagnose, validate, contract, source, deliver and evaluate) to address business issues. Collaborate